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The Odisha Right to Public Services Act, 2012 in Odisha is an exemplary initiative by the State Government to check corruption in public service delivery. The law enables the citizens to demand public services as a right and also includes a provision for penal action against officials failing to provide the services within the stipulated time.
The idea is to generate a demand for services, and to provide citizens with a platform for getting their grievances redressed in a time bound manner.
The Odisha Right to Public Services Act, 2012 has been notified in the Odisha Gazette on 1st November, 2012 and Odisha Right to Public Services Rules, 2012 has been notified in Odisha Gazette on 7th December, 2012. As per Odisha Right to Public Service Act, 411 services have been included in 31 departments. "The Odisha Right to Public Services Act, 2012" is being functional from date. 02.01.2013 to provide all the notified services to the citizens within the stipulated time. Because of this law, till now 81,58,972 applications are received and from them, decisions have been taken and judgments have been passed in 64,92,667 cases,. Further, for effective monitoring of all Public Services, this department have implemented web based Central Monitoring System in all Designed Offices. Now applicants while applying for notified public service are getting computerized acknowledgement.